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Sit-down hospitality MUST have a system of recording patron details.

Check & Protect from Visit Moray Speyside and Moray Chamber of Commerce is a free web-based platform which provides businesses in Moray Speyside a simple, secure and efficient way of recording customer contact details in line with the Scottish Government regulations – including recording the details of every individual in a party.

Accommodation only businesses, i.e self-catering are not required to record details (it is assumed they will know who their guests are from booking data) however, it is a good idea to use one or other of the check-in systems in any case.

The Scot Gov check-in Scotland app and the Moray Speyside Check & Protect platform offer this functionality. Visitors and customers can check-in securely and easily to any of around 100 participating venues using their mobile phone.

Check & Protect was introduced in summer 2020, well before the Scottish Government app and has had more than 110,000 check-ins since its launch.

We do not mind which platform you use, we would simply ask that you use one of them and help to make sure you are doing everything possible to prevent the spread of COVID-19.


Why Use Moray Speyside Check & Protect?

  • MSC&P is web-based platform which enables customers to check in to any one of almost 100 participating venues using their mobile phone.
  • MSC&P offers businesses a secure and easy way to record customer contact details
  • Businesses do not have the worry of GDPR as the system is operated by VMSLTD and the data is being held by us, not the business
  • Customer check-in information is held for 21 days before being deleted
  • If a business needs to access their information for the purpose of sending to NHS Track & Trace they fill in and submit a simple form
  • Businesses must record the details of anyone enjoying ‘sit down’ hospitality – this is EVERYONE in the party over 12 years of age
  • Businesses can check-in users who do not have a mobile phone or do not wish to use the system using their business dashboard – as is required by SG guidelines – the SG ‘Check-in Scotland App’ does not permit this so the business will still need a second system
  • If a user forgets to log-out, the system will automatically log them out 12 hours later, or, when they log-in to somewhere else

For visitors / guests who do not have a mobile phone, Check & Protect allows businesses to manually record guest details.

The Scottish Government ‘Trace & Protect’ app does not currently offer this function.

The Trace & Protect app and the Check-in Scotland app are not connected to each other.


Check & Protect allows guests to check in to all venues that use the system, without having to enter their contact details every time.

You just register your details once with Moray Speyside Check & Protect, then each time to arrive at a participating venue, you simply scan the business’ unique QR code.

Check & Protect will record the time of your arrival, and will allow you to record the size of your party. You can also then ‘check-out’ of the venue when you leave from within the Check & Protect platform.


What if I forget to Check Out?

Don’t worry – you can check out using the platform even after you’ve left the venue, and the system will automatically check you out after 12 hours.


I am an Individual – How Do I Sign Up?

It’s easy and quick to register for Moray Speyside Check & Protect! You can either wait until you arrive at a participating venue and simply scan the QR code at the venue (this will ask you to create a personal account using your mobile phone number) or you can follow this link to the Check & Protect Sign-up page.


I Run a Business – How Do I Sign Up?

To sign-up as a business, you simply follow this link which will take you to the Business Sign-up page. From there, you will be asked to create a personal account, then a business account.

PLEASE NOTE – BUSINESS SIGN-UP MUST BE COMPLETED ON A DESKTOP PC / MAC OR TABLET – YOU CAN NOT SIGN UP AS A BUSINESS FROM YOUR MOBILE PHONE


Is this Secure?

Yes. All data is stored remotely, on secure servers and in-line with GDPR Guidelines, by Visit Moray & Speyside Limited (VMS). Visit Moray & Speyside Limited (VMS) is the Tourism Business Improvement District company for the Moray region.

Our privacy policy can be seen at THIS LINK

What will we do with your data?

Check in data will be stored securely for 21 days then auto deleted.

If a business requires data for NHS Scotland Test and Protect this must be requested from VMS and will be sent directly to NHS Scotland Test and Protect or the Local Authority.

Will you send me spam emails?

No, patron data is held expressly for the purpose of adhering to the guidance. Visit Moray Speyside do not hold your data for marketing purposes.


Participating Check & Protect Venues

Venue Name 
Aberlour Hotel
Aberlour Visitor Centre
Aceo Limited
Ailsa Simpson School of Musical Theatre and dance
Airts & Pairts
Avva Scottish Gin
B&B Parrandier
Bijou by the Sea
Bijou Elgin
Bluefolds Highland Holiday Cottages 
Brodie Castle
Brodie Countryfare
Buckpool Golf  Club
Carden Holiday Cottages
Ceol na Mara Holiday Home 
Christel Clear School of Motoring 
Covesea Lighthouse & Heritage Centre
Craigellachie Cars
Craigellachie Lodge
Craigellachie Hotel
Cullen Bay Hotel
Dalvey East Lodge
Decora Ltd
Dowans Hotel
Dufftown Golf Club
Dunvegan B&B
East Beach Nails Lossiemouth 
Eastbank Hotel
Elgin Golf Club
Elgin Physiotherapy Ltd
Elysium Beauty 
EYDG  (The Inkwell & The Warehouse@EYC)
Failte @ Moray View Cottages
Fochabers Ice Cream Parlour
Forres Golf Club
Forres Mechanics
Glen Grant Limited
Glen Moray Distillery
Glenfiddich Distillery
Glenrinnes Distillery
Gordon and MacPhail
Guidis LTD / The Lossie Inn
Highland Home Cook
Highland Weddings & Events Company 
Hopeman Golf Club
Innes House
Johnstons of Elgin
Keith & Dufftown Railway
Keith Golf Club
Kinloss Ki Aikido Society
Lecht Ski Centre
LM Hair Design
Lossiemouth Garage
Mains of Moy Cottage
Maverston Golf Club
Moray HandyPerson Services
Moray Holiday Cottages
Moray Sports Centre
Myrtle Lodge
Phoenix Cafe
Pinz Bowling
RAF Lossiemouth Welfare Housing
Sandisons 
Scottish Dolphin Centre
Scribbles (Scotland) Ltd
Seafield Arms Hotel (Rothes)
Seafield Arms Hotel (Cullen)
Seven Stills
Speyside Coffee Roasting Co (Elgin)
Speyside Coffee Roasting Co. (Garmouth)
Speyside Golf Experience
Spice Tandoori (Elgin)
Strathisla Distillery 
Sunninghill Hotel
The Bearded Chef HQ
The Buckie Pottery Company
The Captain’s Table 
The Deli (Elgin) Limited
The Ditsy Teacup
The Gables Whisky B&B 
The Granary
The Loft Gamping & Camping
The Mash Tun
The Royal Hotel (Elgin) 
The Royal Oak Hotel
The Steamboat Inn 
Threaplands Ltd
Unique Ladieswear 
Visit Moray Speyside
Westfield House Bed and Breakfast 
Windswept Brewing Co
Zara Mortimer School Of Dance